Human Resources, Recruitment, Training & Staff Outsourcing

We build staff capacity by recruiting, training and monitoring to meet acceptable standards and ethics for better service delivery.

Our qualified training consultants design programs to deliver competitive advantages and reduce human capital development cost.

We specialize in management and leadership training, performance improvement, ICT, strategic marketing and corporate solution development.

We undertake the following:

  • Rapid Recruitment
  • Investigation of recruited Staff (Guarantors and Police character clearance)
  • Staff Documentation (employment letters, job descriptions, employee handbooks)
  • Talent Management and employee appraisal

Our Training Courses:

  1. Hotel reservations and front office training
  2. Food and beverage training for Waiters/Waitresses
  3. Customer relations management training
  4. Mixology Training (cocktails, mocktails) etc.
  5. Leadership training for Managers and Supervisors
  6. Income statement analysis and revenue management training for managers
  7. Excellent housekeeping and room supervision training
  8. Strategic planning
  9. Goals and performance appraisal – Pre-retirement orientation program
  10. Purchasing and supply management
  11. Facilities management
  12. Strategic and innovative marketing
  13. Customer service: Building a customer-centric organization
  14. Winning and maintaining customers
  15. Advanced sales techniques and time (Self) management
  16. Team building
  17. Emotional Intelligence, business method training and leadership training
  18. Project management fundamentals

Outsourcing:

We provide clients with skilled, experienced staff for diverse roles within the hospitality value chain. Our flexible processes allow clients to choose the best candidates and manage augmented teams as needed.

We undertake employment contracts and statutory obligation ensuring clients receive sustainable and qualified candidates.

We outsource staff members across various levels and positions including:

  1. Hotel managers
  2. Department managers (hotels, restaurants, lounges)
  3. Chefs (foreign and local)
  4. Cooks (foreign and local)
  5. Bartenders
  6. Mixology
  7. Marketers/business development managers
  8. Accountants
  9. Auditors
  10. Cost Controllers
  11. Human Resources Personnel
  12. Maintenance Staff
  13. Waiters/Waitresses
  14. Security Guards etc.

Contact Us

Ready to take your hotel management to the next level? Contact us today to learn how our consultancy and advisory services can benefit your business.

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